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You sign off each phase before the next one starts.

Three phases, each ending in a decision that is yours. Nothing gets built on an assumption nobody has checked.

  1. Discovery

    We ask what you are actually trying to solve, and whether software is the right answer. Sometimes it is not, and you are better off hearing that in week one. We talked ourselves out of a rules engine for Eco Wash because the rules were never going to change enough to justify it.

    Milestone

    Requirements and project scope agreed.

  2. Design & validation

    We put wireframes in front of the people who will actually use your software, before any of it exists. What comes back changes the design, and the phase ends when you approve it, not when we think it is ready.

    Milestone

    Wireframes and functional design approved.

  3. Build & launch

    We build against the approved design and connect it to the systems it has to talk to. You see it weekly on a staging environment, so the thing you sign off at the end is the thing you have been watching all along.

    Milestone

    Application deployed and ready for use.

That is where a project would end. Eco Wash's scheduler then ran three years without needing a new feature.

What are you trying to fix?

Four questions, and you'll get an honest answer about whether it's worth building, and whether you need custom software for it at all.

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