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Support for software you depend on

Most support contracts are insurance policies: someone to call when something breaks. That's a low bar, and it treats your software as a cost to contain rather than an asset to grow.

We work differently. We take on systems we didn't build, learn how the business actually uses them, and keep improving them, security updates and incident response, yes, but also the changes that come from watching real usage over years.

The Eco Wash scheduler ran three years without needing a new feature. We kept pushing security updates and the application simply worked. Knowing when a system needs nothing is part of the job.

What are the benefits?

  • It stays current without you asking

    Eco Wash's system ran three years without needing a new feature. The security updates kept shipping anyway.

  • You know who to call

    Five of us, and whoever answers is one of the people who built it.

  • It keeps improving as you change

    Vigilante started as a three-month MVP and was still getting feature work five years later.

  • Even if we didn't build it

    Inherited software counts. We take on systems somebody else wrote, which is most of what support actually means.

What are you trying to fix?

Four questions, and you'll get an honest answer about whether it's worth building, and whether you need custom software for it at all.

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